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Terms of Service (Hub)

Last updated on Oct 30 2023

Introduction

Welcome to Refery Hub, a platform dedicated to empowering businesses to launch and manage advertising campaigns. These Terms of Service ("Terms") govern your access to and use of the services, websites, and applications offered by Refery Hub ("we", "our", or "us"). Please read these Terms carefully, and contact us if you have any questions.

User Registration

  • Users can register on Refery Hub via email magic links.
  • By registering, users agree to provide accurate and current information about themselves.
  • Users must be at least 18 years old to register and use our services.

Payments

  • Payments on Refery Hub are processed via Stripe. By using our payment processing services, you agree to Stripe's terms and conditions.

Campaigns

  • Every campaign on Refery Hub is carefully manually reviewed by our team to ensure compliance with our standards.
  • We prohibit advertising the following topics:
    1. Illegal or illicit substances and activities.
    2. Adult content, pornography, or explicit material.
    3. Hate speech, discrimination, or content promoting violence.
    4. Misleading or fraudulent offers.
    5. Copyright-infringing material.
    6. Gambling or online casinos.
    7. Weapons, ammunition, or explosives.
    8. Political campaigns or propaganda.
    9. False or misleading health claims.
    10. Scams or pyramid schemes.
    11. Phishing or malware distribution.
    12. Any content that violates Refery's terms of service or policies.
  • By starting a campaign, you agree to the charges as displayed.
  • Once the campaign begins, it cannot be stopped. It will continue until either the specified end date is reached or the prize pool is fully depleted.

Actions

  1. Requirement of Event Reporting:

Users who wish to employ custom actions on their website are obligated to transmit all event data to Refery. This data transfer is essential for events that result in landing on the user's website via a URL containing a Refery Click ID (RCLID) in the search parameters. This obligation is in effect for the duration of the campaign's active period. Ensuring that all pertinent events are reported is crucial for the effective functioning and integrity of the Refery system. Please refer to the installation instructions on the actions page for more details.

  1. Duplication Checks and Exceptions:

Refery has established systems designed to identify and prevent duplicate commissions. Users are relieved from implementing their own systems for this purpose, as Refery's existing mechanisms efficiently handle these checks. However, it is important to note that this exemption does not apply to actions involving financial transactions. Actions categorized under types like 'Payment,' 'Subscription,' and similar financial interactions are exempt from these duplication checks. Such actions are not limited and require careful attention to detail when reporting.

  1. Consequences of Non-Compliance:

It is vital for users to understand the importance of full compliance with the event reporting requirements. If Refery detects that a user is either failing to report all relevant events or only reporting a partial set of events, this is considered a breach of the Terms of Service. Such non-compliance may lead to serious repercussions, including the potential suspension of the user's account. This measure is in place to maintain the fairness and effectiveness of Refery's services, ensuring that all users adhere to the agreed-upon standards and practices.

Commissions

At Refery, we prioritize the integrity and transparency of our commission system. To safeguard against commission spam and fraudulent activities, our platform is equipped with multiple layers of advanced security measures. These security protocols are automatically implemented to detect and prevent illegitimate commission activities. However, we acknowledge that no system is infallible. While our security measures are robust, we cannot guarantee with absolute certainty the legitimacy of all traffic. In rare instances, there might be inadvertent charges for automated traffic, repeated actions by the same user, or similar anomalies. To enhance the security and accuracy of your campaigns, we encourage our partners to implement additional safeguards, such as captchas or other verification methods, before triggering action events. This proactive approach helps in further minimizing the risk of inaccuracies in commission tracking and ensures a more reliable and trustworthy commission system.

Audiences

In the Refery Hub, "Audiences" are primarily targeted towards our community of Referrers rather than the final consumers who click on the shared links. Our system allows business customers to define various aspects of these Audiences, including age range, gender, interests, languages, and countries, with the aim of aligning your campaigns more closely with the Referrers who are most likely to engage with your brand. It's important to note that the characteristics of the Referrers' communities often mirror the characteristics of the Referrers themselves, providing an additional layer of targeted reach.

However, we cannot guarantee the absolute accuracy of the Audience targeting. While we make every effort to ensure that users provide correct and up-to-date information, we cannot assure that all users will do so. Consequently, there may be instances where the targeted Audience does not perfectly match your specified criteria.

Third Party Services

Privacy Policy

  • We value your privacy. Please review our Privacy Policy to understand how we collect, use, and disclose information.

Contact Us

  • If you have any questions or concerns regarding these Terms or the service, please contact us through our contact page.

Miscellaneous

  • We reserve the right to update or change our Terms of Service at any time. Continued use of the service after we post any modifications to the Terms of Service on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms of Service.

By using Refery Hub, you agree to be bound by these terms and conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.